Contact the Nail Snail® Team

The Nail Snail® Team pride ourselves on exceptional customer service.  We are here to help make baby-nail-care easier and stress-free. If you have a question about your order, shipping, using your Nail Snail®, wholesale orders, feedback or anything else, our friendly team would love to hear from you.

You might find what you’re looking for here:

• FAQs – Common questions about the Nail Snail® and how to use it

• Nail Snail® Tutorial – Step-by-step video guide on Youtube

• Shipping & Returns – Delivery times, tracking and returns

   

Other ways to reach us:

✉️ Email: hello@nail-snail.com

📮 Mailing Address: Christie & Christie®, PO BOX 101, Banora Point NSW 2486, Australia

 🏬 Wholesale & Distribution:
If you’re interested in stocking the Nail Snail®, please visit our
Wholesale & Distribution page first.

You can also keep in touch via our social channels:

Send us a message:

Please fill out the form below and we’ll get back to you as soon as we can (usually within 1–2 business days).

To help us help you faster, please include:

• Your order number (if you have one)

• The email address used at checkout

• A short description of how we can help (order issue, product question, wholesale, collaboration, etc.)